Terms of service.

Kaizen Duka Terms of Service

By accessing and shopping with Kaizen Duka, you agree to the following terms:

1. General Conditions:
2. • We reserve the right to update or modify these terms at any time.
   • Misuse of the site or fraudulent activity is prohibited.
2. Products & Pricing:
3. • All prices are listed in Kenyan Shillings (KES).
   • Prices and availability of products may change without notice.
3. Orders & Payments:
4. • Orders are confirmed once placed on the website or through our support team.
   • Payment is made only via Cash on Delivery (COD). You pay the delivery rider when your order arrives.
4. Delivery:
5. • Deliveries are made to the address provided during checkout.
   • Delivery times may vary depending on location.
5. Returns & Refunds:
6. • Refer to our Refund Policy for details. Refunds for COD orders are issued via M-Pesa or bank transfer.
6. Limitation of Liability:
7. • Kaizen Duka is not responsible for damages caused by misuse of products.
   • We strive to provide accurate product descriptions, but errors may occur.

Contact Information:
Email: kaizenduka@gmail.com
Phone: +254 758 615 170

Copyright © 2025. Kaizen Duka created by Jarisolutions.com